Broker function and roles
Support brokerage functions
The role of the support broker
Specific focus during the learning exercise
Support brokerage functions
- enabling the person to consider how s/he wants to live and what support is needed (person centred planning and support planning)
- ensuring the person is able to speak out and where needed be represented
- finding out what is available
- exploring possibilities, especially community resources
- providing information (signposting)
- giving technical advice
- encouraging informal supports
- coordinating supports and resources
- ensuring the person has support to manage their budget
- facilitation to enable things to happen
The role of the support broker is to:
- work directly with adults and their carers who have personal budgets, in close collaboration with adults’ services
- assist these adults and their carers to develop appropriate individual support plans, visiting them at home as required
- liaise closely with the relevant specialist S&CS Team
- participate in countywide meetings, facilitated by S&CS, to discuss their role in support brokerage; share learning from the project; exchange recording and monitoring information and processes
- agree with S&CS how external brokers will be selected, trained, accredited and monitored
- produce monitoring information and reports as requested by and agreed with S&CS
Support brokers to not provide care services themselves.
